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FAQ

Do you operate buses? +
NO — GK Travels focuses on car-based corporate transport (sedan/SUV/luxury cabs) for flexibility and quicker routing.
Can you manage rotating shifts? +
Yes — we build rostered schedules with priority pickups and reporting.
Do drivers have background checks? +
Yes — all drivers are vetted and undergo periodic training and vehicle safety checks.
How does GK Travels manage bookings and cab scheduling? +
We use our own proprietary booking management software, supported by a dedicated operations team. This system ensures accurate scheduling, on-time cab departures, real-time tracking, and smooth coordination for both corporate and individual customers.
Will I get updates or notifications after booking a cab? +
Yes. After every confirmed booking, you will receive SMS, call, and email notifications from GK Travels with:
Booking confirmation
Driver & vehicle details
Estimated arrival time
Trip updates (if required)
This keeps the entire process transparent and hassle-free.
Do you have a separate team to monitor trips and on-time arrivals? +
Yes, GK Travels has a dedicated trip-monitoring team that oversees every ride. They ensure:
On-time cab arrival
Shift-wise pickup monitoring
Real-time driver coordination
Immediate handling of schedule changes or emergencies
Our team ensures your employees reach safely and on time, every time.
What payment methods do you accept?
We accept all major credit cards, debit cards, UPI and online payment methods.
What types of cabs can I book from GK Travels? +
You can book local city cabs, corporate office cabs, airport transfers, and outstation rentals. One-way and round-trip options are available.
Do I need to register to book a cab? +
No, registration is not required. You can book directly through our website, phone number or WhatsApp.
What if I need to cancel my trip? +
You can cancel your booking by calling our support team or messaging us directly. Cancellation policies may vary depending on booking type and time of cancellation.
What are the advantages of booking cabs online? +
Online booking gives you faster confirmation, transparent pricing, multiple payment options and priority response from our team.
Why should I book with GK Travels? +
We provide reliable, corporate-grade transport, professional drivers, GPS-enabled cars, 24×7 support and transparent billing — without hidden charges.
How are tolls & taxes calculated? +
Tolls and taxes are applied as per actuals. If an estimate was included at booking, any difference (higher or lower) will be adjusted in the final invoice.
How can I make a booking? +
You can book through our website, by calling our hotline, or by sending a WhatsApp message. Corporate clients may request a dedicated account manager.
How often do you service the cars? +
All vehicles are serviced every 3 months at brand-authorised service centres only.